Privacy policy
Effective Date: January 12th, 2025
This Privacy Policy the “Policy” explains how personal information the “Personal Information” provided by buyers the “Buyers” is collected, processed, used, disclosed, and protected when Buyers access, browse, or use our website the “Website”.
By visiting or using the Website, Buyers acknowledge and agree to the data practices described in this Policy.
Definitions
Website
“Website” means the online platform operated by STBRUNO GLOBAL TRADING – FZCO, through which Buyers may place orders and arrange delivery of products supplied by licensed third-party manufacturers.
Goods
“Goods” means medical aesthetic, beauty, skincare, or related products manufactured and supplied by licensed third-party manufacturers and made available through the Website.
Order
“Order” means a request submitted by the Buyer through the Website for the purchase of Goods and related delivery services.
Delivery
“Delivery” means the shipment or transportation of Goods by third-party manufacturers, fulfilment partners, and logistics providers to the destination provided by the Buyer.
Buyer
“Buyer” means an individual who is at least eighteen (18) years old, or a legal entity, that registers on or uses the Website and provides Personal Information for the purpose of placing an Order.
Recipient
“Recipient” means the person or entity designated to receive the Goods. The Recipient may be the Buyer or another third party nominated by the Buyer.
Seller / Data Controller
“Seller” or “Data Controller” means STBRUNO GLOBAL TRADING – FZCO, the entity responsible for operating and managing the Website and for determining how Personal Information collected through the Website is processed.
The Seller provides administrative, coordination, payment-confirmation, and customer-support services only. The Seller does not manufacture, verify, store, or physically distribute Goods.
Personal Information
“Personal Information” means any information that identifies, relates to, or can reasonably be associated with an individual, including name, email address, telephone number, IP address, or other identifying information.
Collected Information
We collect Personal Information that is necessary to operate the Website, process Orders, communicate with Buyers, and provide our services effectively.
| Contact Information |
Examples: Name, telephone number, email address Purpose: Order processing, customer service, and communication Source: Provided directly by the Buyer |
|---|---|
| Device and Usage Information |
Examples: IP address, browser type, time zone, pages viewed, and browsing activity Purpose: Website functionality, analytics, security, and performance improvement Source: Collected automatically through cookies and similar technologies |
| Payment Information |
Examples: Transaction references and payment confirmation details Purpose: Payment processing and Order confirmation Source: Processed securely through third-party payment processors We do not store full credit card details, banking information, or complete payment credentials on our servers. |
| Communication Records |
Examples: Emails, messages, or telephone communications with customer support Purpose: Responding to inquiries, resolving issues, and improving service quality |
| Shopping Activity |
Examples: Products viewed, items added to cart, and Goods purchased Purpose: Order processing, service optimisation, and Website improvement |
| Submitted Content |
Examples: Reviews, photos, videos, or other content submitted by Buyers Purpose: Customer engagement, service improvement, and marketing where consent has been provided |
Cookies
The Website may use cookies and similar technologies to:
- remember Buyer preferences;
- analyse Website usage;
- improve Website performance and functionality.
Buyers may control, disable, or delete cookies through their browser settings. However, disabling cookies may affect certain features or functionality of the Website.
How Information Is Collected
- information entered directly by Buyers;
- automated technologies such as cookies, log files, and analytics tools;
- third-party services, including analytics providers and payment processors;
- social media platforms, depending on the Buyer’s interaction with those platforms.
How We Use Your Information
- processing Orders and confirming payments;
- providing customer support and responding to communications;
- managing, maintaining, and improving the Website;
- analysing Website performance and user activity;
- sending marketing communications where permitted;
- preventing fraud, abuse, and unauthorised activity;
- protecting the security of the Website;
- complying with legal, regulatory, and administrative obligations.
Sharing Personal Information
We may share Personal Information with selected third parties where necessary for business, operational, legal, or service-related purposes.
Service Providers
Payment processors, analytics providers, logistics providers, fulfilment partners, and other service providers that assist in operating the Website, processing Orders, and providing related services.
Marketing Platforms
Advertising, promotional, or marketing platforms where permitted by law and where applicable consent has been obtained.
Legal Authorities
Government bodies, regulators, courts, law enforcement agencies, or other authorities where disclosure is required by law or necessary to protect legal rights.
We do not sell Personal Information to third parties.
Buyers’ Privacy Choices
- Marketing Emails: Buyers may unsubscribe from marketing emails by using the unsubscribe link included in such communications.
- Cookies: Buyers may manage cookies through their browser settings.
- Data Requests: Buyers may request access to, correction of, or deletion of their Personal Information, subject to applicable legal requirements.
Children
The Website is not intended for use by individuals under the age of eighteen (18).
If we become aware that Personal Information belonging to a minor has been collected, we will take reasonable steps to delete such information promptly.
Your Rights under GDPR and CCPA
Depending on the Buyer’s location and applicable law, Buyers may have the right to:
- access their Personal Information;
- correct inaccurate or incomplete Personal Information;
- request deletion of Personal Information;
- request portability of their Personal Information.
Requests may be submitted by contacting us via email.
Retention
Personal Information is retained only for as long as reasonably necessary to process Orders, provide services, maintain business records, resolve disputes, and comply with legal, regulatory, tax, accounting, or administrative obligations.
Buyers may request deletion of their Personal Information at any time, subject to applicable legal and regulatory retention requirements.
Changes to This Policy
We may revise or update this Policy from time to time.
The Effective Date shown at the top of this Policy indicates the most recent version. Continued use of the Website after any update means the Buyer accepts the revised Policy.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or the handling of Personal Information, please contact us using the details below:
| sales@1stopfiller.com | |
| Phone / WhatsApp | +370 629 935 26 |
If you are not satisfied with our response, you may contact your local data protection authority.
